The Support Services Bureau keeps the police department connected to the community. Support Services encompasses emergency and non-emegency communictions between patrol and the citizens. It provides community outreach programs and supports patrol with intelligence and evidence gathering from many areas.
The communication Division is known as the heartbeat of the police department. This division is comprised of 10 full-time communications officers. These officers are responsible for answering citizen calls through the 911 and non-emergency phone systems. These calls for service are then dispatched to road patrol officers, or transferred to detectives, the administrative staff, and civilian staff as needed.
The Records Management section consists of two records clerks who annually process thousands of documents that pertain to many facets of police operations. These reports are correlated and disseminated to various agencies and divisions throughout the department, county, state, and nation. The ability to retrieve information on past crimes is vital to police officers. Traffic citations, crime reports, and crash investigations are among the numerous items archived by the Records Management personnel.
The Information Systems section is responsible for maintaining all department electronic hardware and software systems, and also handles the training of all department personnel involved with the usage of the Records Management System, the CAD Dispatch System, the Booking and Mug-shot Identification System, the Property and Evidence System, the Parking Ticket System, the Case Management System, the False Alarm Billing System, the Sexual Predator Tracking and Notification System, and the Internet Access System.
Community Services Division
The Community Services Division is responsible for crime prevention seminars and organizing neighborhood crime watch services. Community Services also hosts several community events each year, which promote safety tips and crime prevention tactics.
Drug Abuse Resistance Education (D.A.R.E.)
D.A.R.E. teaches kids how to recognize and resist the direct and subtle pressures that influence them to experiment with alcohol, tobacco, marijuana, and other drugs. And since between 70% and 90% of all crime is drug related, it is absolutely vital that we reach the children of America before it is too late. The Vero Beach Police Department teaches the D.A.R.E. program to 5 area schools. Throughout the years students have learned the value of remaining drug, alcohol, tobacco and violence free. The D.A.R.E. program is a ten-week course where students learn how to avoid risky situations and different ways to say “No” to drugs, alcohol, tobacco and violence. Each ten-week course culminates with each student writing an essay where they express what they have learned from D.A.R.E. and why they will remain drug, alcohol, tobacco, and violence free. Each class then participates in a graduation ceremony where friends and family celebrate each student’s decision to live a healthy lifestyle. To all the previous graduates of the Vero Beach D.A.R.E. program congratulations to all that you have accomplished. For all future students of Vero Beach be prepared to learn an important lesson that will help you succeed in life.